About Us
Susan's Jewelry is an online jewellery store for customers across Canada. We offer pet-inspired and nature-inspired jewellery, such as colourful hummingbird pieces and necklaces that celebrate the bond with a cat or dog.
What we stand for
We believe jewellery can carry meaning: a reminder of a companion, a favourite place or a moment worth keeping. We select every design for its look, its wearability and the story it helps you tell, so you can find a piece that feels personal, for yourself or as a gift.
How we work
We work directly with our suppliers, and orders ship from an international warehouse operated by our logistics partner, not from a warehouse in Canada. This is how we keep our prices where they are. It also means delivery takes a little longer: please allow about 9 to 15 business days from order to delivery. We would rather tell you that upfront.
Clear and simple
- All prices are in Canadian dollars, with duties and taxes included. Nothing to pay on delivery.
- Shipping costs CAD $5 per order, wherever you are in Canada.
- 30 days to return a piece if you change your mind.
- If something arrives damaged, faulty or incorrect, we put it right at no cost to you.
- Our 12-Month Finish Promise covers loss of colour or plating under normal wear.
Who we are
Susan's Jewelry is a trading name of RTD COMMERCE LLC (Company No. 2026-001987922, State of Wyoming, United States), registered at 30 N Gould St Ste R, Sheridan, WY 82801, United States (not a visiting or return address). We are an online store and do not have a physical shop.
Questions?
Email us at info@susans-jewelry.com. We reply within 24 hours, including weekends.